Privacy Policy

We, Delfin Apartments, the Trstenjak family, take your data privacy and security very seriously and in accordance with GDPR, also manage your data exclusively within the limits of your privacy.

Which data do we collect?


During your normal use of our web site, IT systems and software management tools for managing this web site download some personal information that is implicit in the use of Internet communication protocols. It is about information that is not related to certain individuals but could, by its nature, be processed and linked to third-party data by identifying users.
We use Google Analytics to analyze visitor statistics, and you can set it off at any time by rejecting cookies.

Cookies are text files located on your computer to collect standard internet information records and visitor behavior information.

This information is used to monitor the use of a website and to compile statistical reports on site activities. You can set your browser settings so you do not save cookies. However, in some cases some of the functionality of our web site requires cookies and may not work properly if you decide not to accept them.

What information do we collect about you?

We collect personal information about you when you send us and contact us through our online contact form and when booking our apartments through online reservations.
In particular we collect the following information: name and surname, e-mail, contact phone and or cell phone number, in booking request we collect your name, family name, gender, country of birth, citizenship, type and number of your ID and your residence address.

How will we use information about you?

We collect information about you so that we can notify you of the availability of the apartments and the status of your current reservation by e-mail and/or phone call. Then by posting news, greeting cards and action offers via email. We also collect statistical information about visits from all website visitors to optimize our website.

Your personal information which we collect in a written document you sign up with us in the apartment may be forwarded to a third party, in an e-visitor – in accordance with the laws and regulations governing the form, content and method of keeping the guestbook.

We, Apartments Delfin, Trstenjak family will not share your information for any other purpose with the third party. We will not process your personal information in any way that is not described in these privacy policies. We will process your personal information in an appropriate and relevant manner and limit it to what is needed by taking into account the purpose for which the data is used. We will not process personal information that we know are incorrect or outdated, in which case we will update your personal information.


We would like to send you information about our apartments and services. If you have been given the privilege of receiving marketing materials, you can freely remove it later. You have the right at any time to withdraw our contact privilege for marketing purposes.

Right of access to your information, changes, and other rights

You have the right to request a copy of the information we store about you. If you want a copy of your personal information please send us an e-mail in the contact menu.
We want to make sure that your personal information is correct and up-to-date. You can ask us to correct or remove the information you consider incorrect. Also, you can request to delete all your personal information we store.

Rights in relation to personal data

The Global Data Protection Act (GDPR) is a European Union regulation that protects your personal data and requires it to be collected in accordance with the law under strict conditions for a legitimate purpose. People or organizations that collect and manage your personal information must protect them from misuse and must respect certain rights of data owners that are guaranteed by EU law.

The following rights are guaranteed by the GDPR regulation

Right to access. Individuals have the right to receive confirmation of whether their personal data is processed or not, and where this is the case, we need to have access to these data.
Right to fix. Individuals have the right to request the correction of incorrect personal data and the right to add personal information that will fill in any incomplete personal information.
Right to oblivion. In certain cases, individuals have the right to request the deletion of their personal information.
The right to limit processing. Individuals have the right to request a processing limit, applicable for a specified period and / or certain situation.
The right to portability. Individuals have the right to download their personal information in a structured form and have the right to transfer personal information to a third party.
Right to Objection. In some cases, individuals have the right to complain